One of the key components of our fulfillment services is quality customer service through our call center. We provide:

• Inquiry Handling and Management: Our team handles all questions regarding orders, products, and delivery times.
• Order Tracking: We communicate with customers, providing real-time updates on the status of their shipments.
• Problem Resolution: In case of incorrect deliveries or damaged goods, our team quickly resolves the issues.
• Returns Handling: We organize the return process, coordinating logistics and ensuring seamless service.
• Communication and Expectation Management: We maintain a high level of customer service through transparent communication about orders and deliveries.